Longmont, Denver companies keep working as flood waters rise
The company’s clients need help. Credit unions need a space to work in after their buildings flooded. School administrators need to get power back so they can start getting classrooms ready for students to return.
“We’re essentially the first responder for businesses,” said Scott Teel, the company’s spokesman.
While Colorado emergency personnel help rescue evacuees from rising flood waters, two companies on the Front Range are helping those affected by the flood save lives and get back to work.
Before the hurricane even made landfall, staff with Agility Recovery helped clients acquire back-up generators for their workplaces and ready temporary office space in preparation for the worst. The company has more than 4,000 clients in the area affected by Florence, including banks, hospitality organizations, schools, telecommunication companies, large retailers and local government offices.
The company deployed staff in advance of the hurricane to Charlotte and Atlanta to help coordinate delivery of backup generators, computers, internet technologies and mobile office space in double-wide trailers. Many of the business’ clients, like credit unions and banks, are important to returning normalcy to the affected communities, Teel said.
“(Financial institutions) are really important to restoring the economy in these towns,” he said. “They have to be open. A bank has to be able to dispense cash from an ATM.”
Another Colorado company has helped doctors keep patients safe and dry.
Staff at Longmont-based Knowledge Center have worked with multiple hospitals and clinics across the Southeast to evacuate more than 300 patients to safety. The software company’s incident management system has helped the health care organizations coordinate transportation and keep track of resources at healthcare facilities as well as the locations and needs of their patients. Hospital staff have also used the system to reconnect evacuated patients with loved ones.
The company sent staff members to the areas affected by Florence to help prepare clients for the hurricane and to refresh training on the management system. Although the company typically takes calls 24 hours a day throughout the year, a large disaster like a hurricane requires a specific focus.
“We’re kind of on standby and know that we may have to go above and beyond,” said Jodee Glass, director of customer excellence.
The 13-year-old company, which was founded in Pennsylvania and expanded to Colorado in May, also provided support last year when Hurricane Harvey caused billions of dollars in damage to the Houston area. Knowledge Center has assisted with emergency events like the 2017 mass shooting in Las Vegas and pre-planned events like Groundhog Day in Punxsutawney, Pennsylvania.
“(The system) has been used live in more than 290,000 incidents, so it has been battle-tested,” CEO Marcus Mollmann said.
Teel with Agility Recovery said his company’s workload isn’t going to decrease anytime soon. Flood levels are expected to rise continuously through the middle of the week.
“Some people are just now making it to the office or their facilities and learning they were flooded or electricity is out,” he said.