Marcus is a nationally-recognized Business Innovator and accomplished Entrepreneur with 20+ years of experience cultivating sound initiatives from conception to profitability.
Marcus has built companies that master the customer engagement experience with innovative, mission critical technology solutions and precise business operations. Marcus tirelessly quarterbacks operational excellence with a collaborative leadership approach that delivers results.
Marcus is committed to serving first responders with technology solutions that enhance preparedness and reduce response times. As a member of the White House team during the terrorist attacks on September 11th, 2001, Marcus helped coordinate the Federal Government’s response in the subsequent days and months, assisting in the development of the Department of Homeland Security as well as the federal government’s planning and funding. This model was later applied to ensure the safety and security of the 2002 Salt Lake Olympic Games, the first international event hosted in America after 9/11.
As the CEO of Knowledge Center, Marcus’ focus is to continue the development and deployment of innovative and reliable incident management software, and to offer an unparalleled customer experience.
Marcus earned his Bachelor’s degree in Economics and Public Policy from Duke University and an MBA from the Harvard Business School.