Our Industries

Knowledge Center® software and services are extensible into any industry, improving Situational Intelligence™ by enhancing planning, coordination and delivery of support that saves lives, reduces suffering, protects property and assists in recovery from all hazards – when seconds matter!​

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Emergency Management Agencies

Created to unite real-time communication capabilities within Emergency Management and responding agencies for ICS/NIMS-based incident, triage, resource status, critical infrastructure, document management and training exercises.

When Seconds Matter

As category 1 storm Sandy approached the East Coast, users from all levels of emergency management accessed Knowledge Center to plan, prepare, and create and maintain situational awareness in the upcoming hours, days and weeks. Throughout adverse weather, from major snow storms to hurricanes and tornadoes, and incidents and events of all sizes, Knowledge Center has always been available when managers and responders needed it most.

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Healthcare

Created for the specialized continuous use that healthcare requires and unites real-time communication capabilities with Hospital Incident Command System (HICS) for triage, resource status, critical infrastructure, document management, and training exercises.

When Seconds Matter

During the 2015 World Meeting of Families, over 400 healthcare providers and emergency management personnel used Knowledge Center to achieve unsurpassed collaboration across domains. EMS personnel tracked 435 patients in Knowledge Center’s Healthcare Incident Management System (HIMS) who visited first aid tents, medical stations, and hospitals, monitoring initial visits to reunifications.

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Education

Created for educational institutions of all levels and sizes, Knowledge Center enables the incident and event mitigation, preparedness, response and recovery plans critical to successful outcomes.

When Seconds Matter

Used to manage everyday incidents, large events like concerts, sporting events and graduation ceremonies, Knowledge Center provides situational intelligence that enables effective decision making to provide the best possible response, keeping students, faculty, and administration safe.

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Transportation

Created for any event or incident impacting the transportation system and aligns to the Department of Transportation’s emergency preparedness, response and coordination framework.

When Seconds Matter

When the Amtrack Northeast Regional train bound from Washington, D.C. for New York City derailed and crashed on the Northeast Corridor in the Port Richmond neighborhood of Philadelphia, Pennsylvania, Knowledge Center’s Healthcare Incident Management System (HIMS) was invoked to manage the incident, send alerts, and keep appropriate hospital personnel aware, presenting a common operating picture that allowed for precious time to quickly prepare for patient flow.

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Financial

Created to aid in business continuity and emergency preparedness planning and response for financial institutions.

When Seconds Matter

Used to track everyday incidents, Knowledge Center provides the situational intelligence necessary to maintain business continuity, keep employees safe and management informed during a potential disaster. Tracking branch closures and available ATMs is just one example of how Knowledge Center can help.

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Utility & Nuclear

Created to align and enhance the Emergency Management Systems for Utility Companies, the Department of Energy, and the National Nuclear Security Administration – providing control, coordination and direction for any planned event or incident. In addition, Knowledge Center is an excellent platform from which to conduct nuclear power exercises of all sizes

When Seconds Matter

Monitoring power outages and efficiently supporting nuclear power drills of all sizes, Knowledge Center provides the situational intelligence emergency response personnel expect to effectively manage the mitigation, preparedness, response, and recovery efforts.

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Entertainment & Public Events

Created to enhance the Incident Management structure between private sector and State and Local Emergency Preparedness Agencies for command, control and coordination during major entertainment events.

When Seconds Matter

Knowledge Center coordinates all aspects of emergency management for all sizes of public gatherings, providing the situational intelligence to effectively manage the mitigation, preparedness, response, and recovery efforts.

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Enterprise/
Commercial

Created to aid in the business continuity plans and Incident Management frameworks deployed by Enterprise or Commercial Agencies.

When Seconds Matter

Knowledge Center provides notifications to key personnel, polls for status updates, and the details needed to effectively manage the common operating picture, as well as prepare for the mitigation and provide situational intelligence for an efficient response and recovery mission.

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