September 13th-15th | TEEX Emergency Operations Center | College Station, Texas

Welcome to all users.

Traditionally, Knowledge Center has hosted a “User’s Conference” in Pennsylvania. In 2016, we hosted the largest User’s Conference in our history. This year, Knowledge Center is pleased to announce that we are partnering with Texas A&M Engineering Extension Service to host a “Training Summit” at their cutting-edge Operations Center. TEEX offers a state-of-the-art training facility that is known worldwide, and the emergency preparedness campus includes Brayton Fire Training Field, Disaster City, and the Emergency Operations Training Center. We want to increase the quality of the training environment and partner with experts in our field who can assist us in bringing an innovative and structured summit to our customers. Our objectives for the 2017 Training Summit are simple.

  • Offer a state-of-the-art training experience with actual simulations
  • Educate our customers on new feature functionality and disruptive technology
  • Discuss market trends and innovative solutions in Incident Management

13sep - 15sep 138:00 amsep 15Annual User Conference & Training SummitCollege Station, TX


Watch for more information about registration and program details!

  • The value of Knowledge Center® during the 2015 Amtrak Train incident was best summarized by Mark Ross, Regional Manager for the Hospital and Healthsystem Association of Pennsylvania, who was intimately involved in the preparations and response, “The use of Knowledge Center®’s HIMS system was invaluable to the response and coordination of the incident. In particular, the Patient Tracking and Reunification function, allowed us to account for and reunite patients with their family members at a speed never before achieved for an incident of this magnitude”.

    Mark Ross Regional Manager for the Hospital and Healthsystem Association of Pennsylvania
  • “The support staff at Knowledge Center® was a valuable asset to our team in preparations for the RNC event. They assisted us in the precise configuration we needed to obtain our goals in using the software effectively in the Cleveland Emergency Operations Center (EOC)” says Alex Pellom, EOC Manager for the City of Cleveland, Ohio.  “The Event Structure in the software mirrored ICS Command, Finance, Logistics, Operations, and Planning functions so it was easy to relate situational awareness to our support functions in the EOC” said Pellom.

    Alex Pellom Cleveland Emergency Operations Center (EOC)
  • Robert J. Kagel, Director for Emergency Services for Chester County, had this to say about KC’s connectivity and value, “Knowledge Center®, once again, served as a valuable tool during our response to Hurricane Sandy. The software enhanced our Situational Intelligence™... It also serves as the single repository of information concerning this event creating a historical snapshot of what Hurricane Sandy did to Chester County. This is important for not only reimbursement reasons but also as we complete an After Action Report, update our Hazard Vulnerability Analysis, and serves as a tool for future planning for future generations when they are faced with similar circumstances.”

    Robert J. Kagel Director for Emergency Services for Chester County

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