Knowledge Center is growing and we are looking for Team members to support our customers, build our software, test our systems, and build our business. If you want to work at , explore our career opportunities to find your place to grow with us, and learn how you can make a difference, when seconds matter!
At Knowledge Center, we believe outside change reflects inside change. We also believe that our employees are our best and most important assets. We look for motivated professionals who want to make a difference and believe in our mission:
“To build, provide and maintain highly available incident management software solutions that enhance real time critical decision making and response time when seconds matter.”
We build best-in-class solutions for incident management and this is important to every team member because seconds really do matter in our business!
Knowledge Center is always interested in speaking with thought leaders who are interested in joining our team to innovate change.
If you think the opportunity fits what you do well, please send your resume to: I want to work at KC!
Responsible for supporting multiple projects; coordinate with management and project stakeholders to ensure projects are appropriately staffed; establish and maintain a positive and effective working relationship with management, internal departments, and external contacts in order to facilitate agreement on, and meet project goals and objectives; create and maintain project plans and other associated project artifacts; monitor and report project status; manage risk by communicating project issues to the project team and escalate to stakeholders and management for resolution as necessary; proactively oversee project activities and work with management and project stakeholders to troubleshoot and ensure quality resolution of project related problems; continuously review the effectiveness of current processes and procedures to identify process improvement initiatives.
Responsible for continual prospecting activities to include significant efforts in cold calling new sales leads for assigned business services following the sales process from beginning to end while supporting company and departmental goals and values; participate in the activities related to problem resolution; establish an excellent working relationship with clients, continuously striving to improve the business relationship and overall level of service.