About Us

Knowledge Center is a privately held company that provides mission critical and highly available software systems to support and automate the framework of Incident Management. For more than a decade, the Knowledge Center® Software Suite has been in production, supporting customers who know they can rely on service to provide Situational Intelligence™ when seconds matter!​

The Knowledge Center team is committed to making a difference when seconds matter! We are focused on highly available, mission critical incident management systems and we strive to be true innovators by promoting curiosity and thought leadership. Our collective team believes in offering a superior customer experience, in fostering strong industry partnerships, and serving as positive stewards within our communities.

Our Values:

Excellence, Adaptable, Compassion, Integrity, Vision, and Collaborative

Our Mission:

To build, provide and maintain highly available incident management software solutions that enhance real time critical decision making and response time when seconds matter.

Committed to providing situational intelligence for informed response:

Knowledge Center continues to build on its popular incident management system by introducing next-generation, turn-key emergency management solutions designed and built for use in industries that span Emergency Management, Hospital/Healthcare, Education, Transportation, Financial, Utility, Entertainment, Government, Commercial and Non-Profit organizations.

Knowledge Center prides itself on our connection with the many communities our products serve. Product updates, features, and functions are based on industry best practice and suggestions and requests from the very individuals who use our products in the real-world, during real-time events. The Knowledge Center software continues to mature into a remarkably effective, user friendly tool that keeps all levels of users connected, informed and making a difference.

Knowledge Center is a member of several industry organizations including:

  • International Association of Emergency Managers (IAEM)
  • National Emergency Management Agency (NEMA)
  • IJIS Institute (IJIS)

See our KC In Action section for Case Studies summarizing live events that used the Knowledge Center Software Suite for their situational intelligence.

Our Products

Knowledge Center products provide real-time information and easy access to a virtual collaborative environment facilitating cooperation
between agencies and instant access to integrated data sources, such as GIS Mapping and real-time weather.

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